FAQ

The hotel has 40 on-site parking spaces directly in an underground garage on the premises. A parking space can be booked for 25 euros per night. The entrance gate of the garage allows a maximum hight of your car of 2,10 metres. You can park the car before checking in, as the gate opens automatically when a car is approaching. The garage is located 10 meters before the hotel entrance on the righthand side.rnrnGuests can charge their electric cars at one of three charging stations. They are located on -1.rnrnYou can add parking when booking via our website or directly with the reception.rnrnu003ca href=u0022https://maps.app.goo.gl/E2gcoQ3TeALVXwzv8u0022u003eGoogle Maps Link to the Garageu003c/au003e

Yes, free high-speed Wi-Fi is available in all rooms and public areas.

Your four-legged friend is warmly welcome. We charge 30 euros per night and per dog for this service. A fluffy dog bed and foodbowls will be provided on request.rnrnWe ask for your understanding that dogs are not permitted in the breakfast area. Here we adhere to local laws.

The hotel has a vast and secure room dedicated to our guest’s bicycles. It’s fitted with a repair station, sockets for e-bikes and a range of maps with cycling routes.

Check-in: From 3:00 PM to 11:00 PMrnrnCheck-out: By 11:00 AMrnrnThere is an option to check in and check out online. Please check your emails to find the link to the online check in and check out.rnLate Check-Out until 12 pm can be added for 15 Euros. It can be added when Checking-In, when booking through our website or directly with the recpetion.

Yes, guests can leave their luggage for storage at the reception after check-out.

The hotel is only a 10- 15 minute walk from the Old Town.

The hotel offers diverse options for families. If you prefer for the children to sleep in the same room, the following rooms are best suited: Superior rooms and Superior Studios, Family Apartments and Garden Suites.  Upon request, rooms with connecting doors can also be booked.rnrnBreakfast is complimentary for children up to 10 years old.rnrnWhen booking, please tell us if you are bringing your children, so that we can prepare the beds.rnrnWhen booking multiple rooms for your family, please let us know in advance if you need them to be in close proximity, as not all room categories are located next to each other. We will help you find the perfect rooms for your needs.

By trainrnThe hotel is just a 5 minutes walking distance from the train station.rnrnBy carrnIn case you arrive by car you can park it in our garage (please see description above).rnrnBy planernYou can reach the hotel by car/taxi within 10 mins. from the airport or take the Bus. Line Nr. 2 in front of the Sation will take you very closely to the hotel. Exit at Stop u0022Saint Julien Strasseu0022.

u003cp id=u0022tw-target-textu0022 class=u0022tw-data-text tw-text-large tw-tau0022 dir=u0022ltru0022 data-placeholder=u0022Übersetzungu0022 data-ved=u00222ahUKEwiVvZSz9qWPAxU4B9sEHdgeEzQQ3ewLegQICRAWu0022 aria-label=u0022Übersetzter Text: The Guest Mobility Ticket allows hotel guests in Salzburg to travel free on public transport throughout the Salzburg region. Find more information here! Our reception staff will be happy to issue the ticket to the email address you provide on your registration form during check-in.  If you need the ticket for your arrival, we recommend checking in online in advance. The ticket can only be issued after check-in.u0022u003eu003cspan class=u0022Y2IQFcu0022 lang=u0022enu0022u003eThe Guest Mobility Ticket allows hotel guests in Salzburg to travel free of charge on public transport throughout the Salzburg region. Find more informationu003ca href=u0022https://www.guestmobilityticket.at/en/u0022u003e hereu003c/au003e! u003c/spanu003eu003c/pu003ernu003cp class=u0022tw-data-text tw-text-large tw-tau0022 dir=u0022ltru0022 data-placeholder=u0022Übersetzungu0022 data-ved=u00222ahUKEwiVvZSz9qWPAxU4B9sEHdgeEzQQ3ewLegQICRAWu0022 aria-label=u0022Übersetzter Text: The Guest Mobility Ticket allows hotel guests in Salzburg to travel free on public transport throughout the Salzburg region. Find more information here! Our reception staff will be happy to issue the ticket to the email address you provide on your registration form during check-in.  If you need the ticket for your arrival, we recommend checking in online in advance. The ticket can only be issued after check-in.u0022u003eu003cspan class=u0022Y2IQFcu0022 lang=u0022enu0022u003eOur reception staff will be happy to issue the ticket to the email address you provide on your registration form during check-in.u003c/spanu003eu003c/pu003ernu003cp class=u0022tw-data-text tw-text-large tw-tau0022 dir=u0022ltru0022 data-placeholder=u0022Übersetzungu0022 data-ved=u00222ahUKEwiVvZSz9qWPAxU4B9sEHdgeEzQQ3ewLegQICRAWu0022 aria-label=u0022Übersetzter Text: The Guest Mobility Ticket allows hotel guests in Salzburg to travel free on public transport throughout the Salzburg region. Find more information here! Our reception staff will be happy to issue the ticket to the email address you provide on your registration form during check-in.  If you need the ticket for your arrival, we recommend checking in online in advance. The ticket can only be issued after check-in.u0022u003eu003cspan class=u0022Y2IQFcu0022 lang=u0022enu0022u003eIf you need the ticket for your arrival, we recommend checking in online in advance, as the ticket can only be issued after check-in.u003c/spanu003eu003c/pu003e

Yes. Hotel Zum Hirschen has held the Austrian Ecolabel since 2024, is a Bio Austria Silver Partner, and holds the ADFC Bett+Bike certification as a bicycle-friendly hotel.

Yes. The hotel has a garden. On warm, sunny mornings, we open the breakfast room terrace doors so guests can enjoy breakfast outdoors.

Yes. Starting April 1, we rent bicycles, including bicycles for children.